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Tim Bittenbender Resume

Timothy D. Bittenbender
307 Browntown Road
Chattanooga, TN. 37415
(423) 280-2816


Cisco Certified Trainer and consultant providing systems administration, network infrastructure design and application support.


Chattanooga State Technical Community College
A.S. _ Electrical/Electronic Engineering - Instrumentation Option 1984
A.S. _ Electrical Engineering - Nuclear Power Instrumentation 1987


Excelsior College

B.S _ Computer Information Systems

Industry Certifications

Cisco CCNA,CCIA, CCSI,  Microsoft MCT, Microsoft MCP + Internet, Microsoft MCSE (NT 3.51, 4.0 and Windows 2000 and 2003), Master CNE Infrastructure and Design, Enterprise CNE, CNE 2.x, 3.x, 4.x, 5.1 and 6.0, Citrix Metaframe Administrator, Unix System V Administrator.



January 2001: - Present   Chattanooga State Technical Community College

Chattanooga, TN.

CCSI - Cisco Certified Academy Instructor CCAI / Regional Academy

Microsoft Certified Trainer - Windows 2000 and Windows 2003


Adjunct instructor for Regional Cisco Network Academy and Computer Operations program (COT). Provide in person and on-line training for students enrolled into the Cisco Network Academy and Computer Operations program.  Microsoft Certified Trainer for Chattanooga State Business Information Systems.  Provide training on Microsoft, Novell and COMPTIA technologies including Windows 2000 professional and Server, TCP/IP Networking and Office XP.

June 2000 - December 2000: Orbit Technology Learning Planet

Chattanooga,  TN.

Microsoft MCT / Instructor (contract)

Provide instruction for Microsoft CTEC including Windows NT 4.0 and Windows 2000 courses including 803, 922, 687,688,689,2150,2151,2152, 2153 and 2154. Completed all four core and design exams. References available upon request.


August 1998 - August 1999: Computer Learning Center

Knoxville, TN.

Microsoft MCT / Consultant

Provided instruction and consulting for Microsoft CTEC. Windows NT 4.0 MCSE track with IIS, SMS and Proxy server.


November 1999 - March 2000: Pilot Corporation

Supervisor / Lead Engineer - Network Operations

Supervisor and lead engineer over five staff positions in charge of
all UNIX, Novell NDS and Window NT domain in the corporation.

Supervised the installation of HP N4000 server running HP-UX 11.0 and EMC 5700-48 storage
array. Completed the installation of Windows NT Server 4.0 and Terminal Server 4.0.
Installation and maintenance of all network switching and frame relay links
in the home office and field.

Installation and configuration of a Cisco 6500 series switch and
configuration of Cisco 3500 catalyst switches.
Completed a disaster recovery plan for the corporate computer
facilities in Knoxville.

Supported Windows NT Workstation and Windows 95/98 operating systems
and application programs including, Office 97, Outlook 98, SQL Server 6.5
/7.0,and Lawson financials.
Implemented and administered Intranet/internet, IP addresses and DNS
name space for all Windows NT and Unix clients.

April 1996 - November 1999: Provident Companies, Inc. Chattanooga, TN

Systems Analyst (04/96 _ 2/97)
Associate Systems Programmer (2/97 _ 9/99)


Managed server room and other facilities at corporate headquarters.
Responsible for physical infrastructure, server hardware installation,
operating systems, system availability, system monitoring, status reporting, and system
backup planning.

Supported Windows NT 4.0 servers, Windows NT Terminal Servers
and OS/2 LAN Server. Project manager for PAM application access using Citrix
Metaframe 1.8 Server and ICA clients.

Project manager for year 2000 compliance in distributed systems
including Windows NT Server and NT Workstation.
Technical lead for distributed computing operations group.

Supervision of support staff and contractors on various projects including Systems
Management Server 1.2, Year 2000 compliance and Lotus Notes 4.6

Prioritized responsibilities and assigned tasks to second-shift personnel
Provided Level 3 support for NT, OS/2 and Unix servers in
Chattanooga, Worcester and field offices throughout the United States.

Implemented secondary Ethernet network for ADSM and disaster recovery
for distributed server environment in Chattanooga.

Completed the installation of a Storage Area Network (SAN) with Clarion Fiber
Channel arrays and Veritas Backup Exec storage solutions.

Completed Microsoft Certified Systems Engineer with BackOffice
certifications in SMS 1.2 and IIS 4.0.

October 1993 - April 1996: U.S. Nuclear Regulatory Commission, Chattanooga, TN

System / Network Administrator

Contract Systems Administrator for the USNRC Technical Training
Center. Maintenance and administration of distributed computing
infrastructure across an 80-node network.

Supported all Novell NetWare 3.1X, NetWare 4.1X, Apple Macintosh AUX
and SUN Solaris servers. Migrated the cabling infrastructure from a 10base/2
to 10 base/5 Ethernet network. Installation and configuration of ethernet
routers (Compatible Systems) connected to a T1 WAN.

Implemented the first GroupWise 4.1 mail server in the NRC AUTOS
domain. Supported Macintosh, Windows 95 and Unix operating systems and
application programs including, MS Office 95, WordPerfect 5.2, Aldus
PageMaker, AutoCAD and GroupWise 4.1

Implemented and administered TCP/IP address space for all DOS,
Macintosh and Unix clients. Completed Novell Enterprise CNE and Master CNE.

February 1991 - October 1993: Info Systems, Chattanooga, TN

System Technician / CNE

Design, implementation and support of local area and wide area
networks. Supported Novell NetWare 2.x, NetWare 3.x and SCO UNIX servers.
Installation of 10 BASE/ 2 and 10 BASE /T cabling, synoptic hubs and
Wellfleet routers. Maintenance and installation of various printers including HP Laser, Epson,
Okidata and Lexmark.
Completed Novell CNE certification.

April 1990 - February 1991: Salem Carpet Mills, Ringgold, GA

System / Data Communications Technician

Installation and maintenance of IBM compatible personal computers and Macintosh clients. Installation of 3270 terminals and IRMA PC emulation cards.
Provided local and remote connectivity to the corporate 3090
mainframe. Maintenance and installation of various line printers.
Provided support for all in house and packaged applications on IBM
Personal Computers and Apple Macintosh.

October 1988 - April 1990: DeskTop Solutions, Chattanooga, TN

PC Technician

PC technician for Apple Macintosh dealer.
Hardware repair of IBM PCs and Apple Macintosh computers.
Design and installation of small business networks.
Installed and supported a 25 node Apple Macintosh LAN
Completed Apple Certified Hardware technical training.


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