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Greg Northway Resume

Gregory Michael Northway


6120 Greyfield Court Cumming, GA  30040      Work: 770-313-8799  

Email:  gnorthway@learningquestinc.com Fax: 770-888-4368

sUMMARY

Ø       Fourteen year Information Technology professional.

Ø       Eleven years Lotus Notes & Lotus Domino experience.

Ø       Eight years of technical and applications training experience including web development.

Ø       Three years of network administration and end user support experience. 

Ø       Three years of technical help desk support experience.

tECHNICAL PROFILE

Ø       Hardware: Intel x86, Dell, Compaq, IBM, HP

Ø       Languages: Lotus Notes Macro Language, LotusScript, CSS, HTML, DHTML, XML, JavaScript

Ø       OS & Software: Windows 95/98/ME/NT/2000, Lotus Notes and Domino, Dreamweaver, Flash, Fireworks, HomeSite, MS Office, and a variety of office applications.

Ø       Certifications:

eXPERIENCE

Learning Quest, Inc.  Cumming, GA      2/2000 – Present

Independent Instructor

Teach various Internet technologies including CSS, HTML, DHTML, XML, JavaScript, Flash, Fireworks, Dreamweaver, Homesite, Frontpage, Web Design, CIW Master Designer and Administrator tracks, A+, Network+, iNet+, Server+, Networking Fundamentals, and Windows 95/98/ME/2000; Teach numerous end-user, administration, and development courses for Lotus Notes & Domino (R6, R5 & R4); Write technical exam questions for certification tests; Create and maintain company web-site; Market personal skills as an Independent Instructor; Assist clients to discover student needs for training and direct the appropriate training courses; Invest time in personal education in numerous technologies and certifications; Setup training room PCs for clients as needed; Perform accounting and office administration duties.

Executrain   Atlanta, GA                  8/2000 – 3/2001

Senior Technical Trainer

Taught CIW Master Site Designer track, numerous Lotus Notes/Domino courses (R4 & R5) and internet technologies such as HTML, JavaScript, Flash, Dreamweaver, Frontpage 2000, and web design;  Setup training room PCs for technical courses as needed;  Use ImageBlaster software to download and improve image files for various classes; Train LAN Administrators how to setup and maintain Notes classrooms; Provide technical support to students.

Metamor /GE Capital Consulting   Norcross, GA 1/97 – 1/2000

Certified Lotus Notes Instructor

Taught numerous end-user to high level administration and development courses for both Notes and Domino (R4 and R5) to hundreds of students; Built discussion, workflow, tracking, and reference databases in class for Notes and web clients; Setup training room PCs for Lotus Notes and Domino courses on a weekly basis;  Used Ghost software to download and improve image files for all classroom PCs; Maintained and enhanced internal training registration, timesheets and HR web-enabled applications; Assisted in the maintenance of Notes and Domino servers (R4 and R5); Trained employees on Notes and Domino administration and application development for both internal and external client systems; Educated training sales staff on Lotus course offerings and certification paths; Acted as a technical reference for training sales staff;  Taught a variety of business applications (Lotus Approach, MS Office) to clients.

First Data Corporation   Atlanta, GA                   9/93 - 1/97

LAN Administrator

Trained employees on numerous business applications; Administered Lotus Notes and cc:Mail systems;  Administration tasks included: the installation, configuration, upgrading, and troubleshooting of both Notes clients and servers; Installing and maintaining cc:Mail post office and clients.  Created and maintained two Notes help desk applications with workflow features; Wrote Micro Control training manuals; Maintained corporate headquarters OS/2 Lan Server 2.0 & 3.0/Novel Netware 4.0/Windows NT network; Resolved network, PC, and printer problems.

IBM-EduQuest   Marietta, GA                               6/90 – 9/93

Technical Support Representative

Led informal training seminars on various computer topics including DOS memory usage, PS/1 and PS/2 hardware; Provided technical phone support for end-users, system engineers, and business partners on Novell Netware 3.x, EduQuest courseware, and IBM PC Systems; Maintained key products in the Call Management System database;

eDUCATION

Ø       BBA Degree, Management Information Systems, (Cum Laude)

·         University of Georgia,           December 1992  

·         Major GPA 3.9/4.0               Overall GPA 3.6/4.0

           

lANGUAGES

Ø       English - fluent

Ø       Spanish - good

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